Telephone Interviewing involves calling respondents from our Telephone Centres to ask them a series of questions. It is regular part-time work, with excellent rates of pay.

Questions are usually about respondents' views and opinions on products or services they might use. There is no selling involved and these calls do not lead to any sales call being made later. This information is purely used for research purposes and questions asked by interviewers are scripted and must be followed in a prescribed manner. All interviewers require some basic PC user-knowledge and must pass some skills tests to ensure they have the abilities required. These tests incorporate English language, listening skills and verbal communication skills. Full training is given after a recruitment screening process.

At Kantar Operations, we have four Telephone Centres in the UK, located in Ealing, Farringdon, Hull and Warwick. All of our Telephone Centres use Computer Aided Telephone Interviewing (CATI) and most stations operate autodialler technology to make it easier for interviewers to connect to calls. In Ealing, we also conduct a variety of international language work, dialling overseas, whilst in Warwick we specialise in financial research.

For more information, please contact one of our Telephone Centres:

Ealing
Call 0208 433 4300 or email interviewerjobs.ealing@kantaroperations.com

Farringdon
Call 0207 300 8300 or email interviewerjobs.farringdon@kantaroperations.com

Hull
Call 01482 401 252 or email interviewerjobs.hull@kantaroperations.com

Warwick
Call 01926 826 801 or email interviewerjobs.warwick@kantaroperations.com